BEFORE YOUR MOVE
Your moving rights and paperwork.
Consumer guides and forms that come with your move. Read them before moving day so you know what to expect and what to ask.
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U.S. Department of Transportation · FMCSA
Your Rights and Responsibilities When You Move
The federal consumer booklet that movers give their customers. It explains what to expect from a mover and what to do if something goes wrong.
Open the PDF (4.4 MB) -
North Carolina Utilities Commission
Moving 101: A North Carolina Consumer’s Guide
How moves within North Carolina are charged, the types of written estimates, valuation, and what happens on packing, loading and delivery day.
Open the PDF (135 KB) -
North Carolina Utilities Commission
Maximum Rate Tariff for Household Goods
The rules and maximum rates for household goods moves between points in North Carolina.
Open the PDF (1.3 MB) -
Mainstream Movers
Damage Waiver Addendum
Used when a customer asks the crew to move a piece into a space the movers have warned could cause damage, such as a tight stairwell or a doorway that’s too narrow. Signing it makes the customer responsible for that damage.
Open the PDF (44 KB)
OPEN EVERY DAY, 8AM–8PM
Tell us about your move.
Share the rooms, the larger pieces and both addresses, and Mainstream will talk through the crew size and timing.